Start a conversation

Manage Best of the Web Listings

Find instructions on how to manage listings and memberships within your Best of the Web Customer Portal

  • How Do I Upgrade My Membership?

    Need to upgrade your listing? It's now easier than ever! 1 - Sign into your BOTW Customer Portal (https://portal.botw.org) 2 - Click the My Listings button 3 - Click the ID# or the Edit button to open...

  • Claim a Listing

    To Claim a Listing, you must either send an email from the official domain name or provide one of the following:  - Government-Issued business license and permits from local, state or federal governme...

  • My listing was rejected, how can I appeal this decision?

    If your listing is rejected by the editors, they will email you with a reason why. If you feel this was in error, you can respond to the rejection email to appeal your rejection. Main Reasons for Reje...

  • How Do I Add a Category to my Listing?

    Listing your business in relevant categories is an important step when building out your Best of the Web profile page. This helps your customers find you easily and increases your reputation on Best o...

  • How do I create a detailed profile page for an existing listing?

    Did you find your business is listed in a category on BOTW.org or BOTW.org.uk but you do not have a profile page? With a few simple steps, you can create your profile and display more details about yo...

  • I forgot my username and/or password

    Forgot your Password?Go to the BOTW Customer Portal sign in pageClick the Forgot Your Password linkEnter your email address and an email will be sent with instructions on how to reset your passwordFor...

  • How can I remove a business that is closed?

    To remove a business you own or manage:Sign into your Customer PortalClick the "My Listings" buttonChoose the business you would like to cancel/removeGo to Plan/BillingClick the Cancel This Listing bu...

  • Duplicate Listings

    If you found that your business has more than one listing on Best of the Web, you can either follow the steps to cancel one of the listings here.If you do not remember your username, please contact us...

  • How can I update my listing?

    Need to update or add information on your listing? It's now easier than ever! 1 - Sign into your BOTW Customer Portal (https://portal.botw.org) 2 - Click the "My Listings" button 3 - Click the ID# or ...